Terms & Service

Terms & Service

Welcome to Imagine Export Limited. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General Use

• This website is owned and operated by Imagine Export Limited.

• By using our site, you confirm that you are at least 18 years old or using the site under the supervision of a parent/guardian.

2. Product Information

• We strive to ensure all product details, descriptions, and prices are accurate.

• However, slight variations in size, color, or design may occur due to lighting, screen display, or manual measurement.

3. Orders & Payments

• Orders are processed only after successful payment confirmation.

• We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or fraudulent activity.

4. Shipping & Delivery

• Delivery timelines vary depending on location.

• We are not responsible for delays caused by courier services, customs clearance, or unforeseen events.

5. Return & Exchange

• If a product matches the description and image, it cannot be returned.

• Exchanges are allowed for products of equal or greater value. Customers must cover any price difference and all shipping costs.

• Warranty services are available for eligible products, either through us or the product brand’s authorized service points.

6. Customer Responsibilities

• Customers must provide accurate information during checkout (name, address, phone number).

• Customers are responsible for shipping costs related to returns, exchanges, or warranty claims.

7. Limitation of Liability

• We are not liable for damages arising from misuse, mishandling, or unauthorized modifications of products.

• Our liability is limited to the value of the purchased product.

8. Privacy Policy

• We respect your privacy and protect your personal data in accordance with applicable laws.

• Customer information will not be shared with third parties except for shipping or legal compliance.

9. Changes to Terms

• Imagine Export Limited reserves the right to update or modify these Terms & Service at any time without prior notice.

• Continued use of the website implies acceptance of the updated terms.